Workforce Technology Senior (Workday)
Job Opportunity at FREDDIE MAC

Posted on Oct 3

Location: Mclean, VA
Job Type: Full Time
Job ID: W4168902

Are you self-motivated, enjoy system solutioning and have an HR systems background? Would you like to be part of a close-knit team that appreciates information sharing and learning about Workday? If so, we are your next destination employer! Apply to join the Freddie Mac Human Resources, Diversity and Inclusion division where you will support the design, modification and maintenance of the firm's HR Information Systems (Workday) and Applicant Tracking System (Kenexa/Brassring). You will work under limited direction independently while determining and developing the best approaches to solutions. You will represent the organization as the principal customer contact and often perform project leadership roles. Additionally, you'll have the opportunity to interact with senior customer personnel on significant technical matters frequently requiring coordination across organizational lines.

Your Work Falls into Three Primary Categories:

Operations and Technology
* Primary backup for manager role
* Utilize Workday community to research and network with other users to brainstorm system solutions
* Participate in Workday user group meetings
* Perform analysis and recommendations for system optimization
* Review, validate & Approve Business Process Transactions
* Perform functional configuration tasks that satisfy end user requests for fixes, changes, and enhancements
* Responsible for triaging issues, identifying root-cause(s) and prioritizing and implementing tested fixes.
* Develop and maintain a thorough understanding of business processes within assigned areas and support troubleshooting efforts
* Review and Test Workday releases

Production Support and Security Maintenance
* Kenexa Maintenance
* Write end user documentation/Job Aids
* Help Desk/Production Support
* Support system requirements and processes for Personnel Security
* Production security backup, provisioning and access

Data Quality
* Ad Hoc reporting and updates to system data
* Enterprise Interface Builder (EIB) creation and loads

* 5+ years of experience in HRIS, or a combination of HR and HRIS experience
* College Degree or equivalent work experience
* At least 2 years of Workday experience

Keys to success in this role:
* Excellent customer service orientation, welcoming and helpful, while focusing on continuous improvement
* Ability to work effectively under operational and initiative deadlines
* Experience with Recruiting and Onboarding (Experience with Applicant Tracking Systems)
* Proven Microsoft Excel experience
* Strong testing background to include requirements, script execution, and documentation

Top 3 Personal Competencies to possess:
* Customer Focus - Personally engage with customers (clients) to learn and deliver on their needs
* Partnership - Align yourself with what is right for the company, not just HRDI
* Drive for Execution - Focus on results rather than the appearance of results; be impact focused

* Experience with Applicant Tracking Systems (ATS) such as Kenexa Brassring, Taleo or equivalent
* Experience with Workday security

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

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